Got Questions?
Frequently Asked Questions
Everything you need to know about ordering your Pesach lettuce from Danskys.
What makes your lettuce kosher for Pesach?
Every head is individually inspected by our certified checker. We check for insects (borer infestation) as required by halacha, and all produce is handled in accordance with Pesach standards. Our lettuce comes with appropriate kosher certification.
How does the pre-order system work?
You place your order and select a delivery or pickup option. Your card is pre-authorised (a hold placed) for the total amount — we do not charge you immediately. Payment is only captured when your order is prepared and ready for you.
What does 'pre-authorised' mean for my payment?
A pre-authorisation is a temporary hold on your card. It reserves the funds but does not debit your account. You will only see the actual charge (and the hold released into a charge) when we confirm your order is ready.
Which areas do you deliver to?
Home delivery is available to the Bensham delivery zone (NE8). If your postcode doesn't start with NE8, please select in-store pickup.
When will my order be delivered / ready for pickup?
All orders are fulfilled the week before Pesach. You will receive an email when your order is ready. Delivery and pickup windows will be communicated closer to Pesach — please ensure your contact details are accurate.
Can I leave my delivery with a neighbour?
Yes! During checkout, you can specify a neighbour's name and door number. If you're out when we deliver, we'll leave it with them. Please make sure your neighbour is aware and available.
What if I need to cancel my order?
Contact us at orders@danskys.co.uk before your order is processed. If your order has not yet been prepared, we can cancel it and release the pre-authorisation — no charge will be made to your card.
Can I order without pre-ordering?
Yes, we maintain in-store stock throughout the Pesach period. However, pre-ordering guarantees your supply. Walk-in stock is limited and available on a first-come, first-served basis.
Still have questions?
We're happy to help. Get in touch and we'll respond as soon as possible.
Email Us